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FAQ's

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most of the answers to your questions will be on this page.

If you have any further questions pop us a quick email and we will get back to you as soon as we can!

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Opening Hours

Reception

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Hours may vary due to quiet periods etc.

If you arrive when reception is closed - all site details and self check in insturctions are clearly explained on the reception door

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PEAK SEASON

Monday  9am - 6pm

Tuesday 9am - 6pm

Wednesday 9am - 6pm

Thursday 9am - 6pm

Friday 9am - 10pm

Saturday 8am - 10pm

Sunday 8am - 6pm

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OFF SEASON

Monday  11am - 6pm

Tuesday 11am - 6pm

Wednesday 11am - 6pm

Thursday 11am - 6pm

Friday 11am - 6pm

Saturday 11am - 6pm

Sunday 11am - 6pm

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1st November - 1st March our office is closed and emails are not monitored regularly. We will get back to you when our office opens.

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Burger van opening hours

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This is our newest venture so hours are subject to change due to demand / how busy we are on site

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Now closed for the 2024 season

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Arrivals


Strictly no arrivals allowed after 11pm - we do not allow moving vehicles on site between 11pm and 7am

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Please take this rule into consideration if you are planning on doing a midnight walk etc.

we allow quiet foot traffic in and out of site at night but no cars, no taxi pick ups / drop offs!

during popular running events we are lenient with these rules as most guests on site will be taking part too.

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All arrivals must check in at reception before pitching their tent so please plan

to arrive before reception closes.

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Check in

10am - 10pm

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Check out

before 10am

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Groups

We accept small respectable family groups.

No same sex groups or stag/hen partys.

We may ask for a £200 noise bond at our own discretion upon your arrival.

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Are you suitable for Camper vans, Caravans and Motorhomes?

We do not have any hardstanding pitches.

We do not have any Electric pitches.

Caravans are not permitted on site.

Unfortunately due to the nature of the site and access limitations we are not suitable for large camper vans and motorhomes.

We can accommodate small (van / VW T4/5 sized) campervans and tent boxes providing you are not expecting perfectly flat pitches. (we are located in a very mountainous location!)

Due to the lack of hard standing - during wet weather we may require all vehicles to park in one of the carparks to avoid damaging the fields.

Please do not book if you are not happy with any of this.

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Do we need to book? How do we pay / do you accept cards?

We do not take bookings over the phone or email - online bookings only. 

Your booking will only be confirmed once payment has been made. Please make sure you receive a confirmation email.

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if you prefer to turn up and pay on arrival, We accept cash and cards / contactless. We will always accept walk ins unless the website shows no availability.

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Behaviour & Noise Policies

We are a quiet family campsite, perfect for outdoorsy people. rowdy behaviour is something we do not welcome.

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We operate a strict no noise or moving vehicles policy between 11pm and 7am

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No music that can be heard beyond your pitch.

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If asked to keep quiet at any time, we expect that you will respect this, if not - we will ask you to leave the site.

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We operate a zero drug policy throughout the site.

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If you think you cannot respect these rules please find a site that will better suit your holiday needs!

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What do we do when we arrive?

Upon arrival, please park in the car park (signposted) through the main yard and down to the left.

Please do not park on the main yard this is for staff only and is needed for access at all times.

Then report to reception to sign in / pay for your stay before pitching your tent as we may need to tell you which fields are in use.

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Car Parking

We have small, gravelled car parks on site for customers only.

You are more than welcome to park next to your tent only if the fields are dry & with permission from reception

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During wet spells, we will judge the conditions and tell you on arrival not take your car on the fields. 

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What we recommend is that you always park with your car facing down hill towards the nearest gate to keep the risk of getting stuck to a minimum!

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There are passing places on the road up to the campsite. DO NOT PARK IN PASSING PLACES they are not parking spaces.

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Cancellations

If you leave the site early for any reason Camping in Llanberis will not issue any refund for unused camping nights. 

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If you should cancel within 48 hours of arrival or in the case of a 'no-show', no refund will be due.

 

Cancellations within 7 days of arrival will result in a 25% charge of the booking total.

 

Cancellations before this will result in a £10 admin charge

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We will not be able to change the dates of your booking within 48 hours of arrival. This will class as a cancellation.

This is more likely to happen during bad weather. We understand the weather is unpredictable and some may not want to stay during bad weather. If you are likely to cancel due to this, we suggest you wait until closer to the dates to book.

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Dogs

Dogs are allowed but must be kept under strict control, on a lead and in your sight at all times. 

People bringing dogs are expected to make sure they are up to date with innoculations and have been wormed. 

There are free range hens, ducks, sheep, lambs, pigs, cattle, calves, and horses roaming on the surrounding farmland and we do not want them to be chased!

Any such incidents will NOT be taken lightly, you will be reported to the police.

It is an offence to allow a dog to worry sheep. Worrying includes attacking or chasing sheep, farmers are legally entitled to shoot dogs if they are endangering their livestock. No one wants this to happen so PLEASE only bring your dog if you can adhere to these simple acts of responsible dog ownership!

 

If you are repetitively asked to put your dog on a lead and do not adhere to these rules you will be told to leave the campsite.

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Campfires & BBQs

Campfires and BBQ's are allowed

Firewood can be purchased at reception, we ask that you do not bring your own. Please do not cut down any branches or trees surrounding the campsite. 

Fires must be a sensible distance from your tent, at least 6 metres and must be fully extinguished before you go to sleep.

DO NOT cook in your tent using a gas stove or any other flamed appliance/BBQ's.

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School groups/ Duke of Edinburgh

we accept duke of edinburgh groups.

 

Groups/ Stag & Hen do's

We do NOT under any circumstances accept stag & hen do's.

Please see above RE: Groups

This is purely in respect of our other guests who want a quiet escape to the country! 

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If we are on site and someone is being a nuisance - what do we do?

We hope with the measures we put in place that this will not happen but if it does:

(We try our best to monitor behaviour but we cannot be everywhere at once)

Please let us know at reception immediately if any other guests are disturbing you or causing a nuisance in any way.

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What facilities do you have on site?

We have basic toilets and showers on site.

The showers are coin operated - they take 1 x £1 coin and last for around 8 minutes.

We have two washing up rooms one with a microwave (coin operated), tumble dryer (coin operated) and boot sink.

During some busy periods we will be selling BBQ packs

Burger van selling local burgers with fries if you don't want to cook! 

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Do you have electric hook up pitches?

No - we don't have any Electrical Hook Up pitches available on site unfortunately.

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If you only want to charge phones or blow up an air bed etc, we have electric sockets in our drying room and reception.

(you can use the sockets in the drying room onsite free of charge)

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How close are you to Snowdon?

We are the closest campsite to the Llanberis Path.

The Llanberis path and The Ranger path can be accessed direct from camp.

Ask us for directions when you check in!

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Fireworks, lanterns, drones etc.

Strictly NO fireworks or chinese lanterns...they can be extremely dangerous around tents, and fallen debris causes hazard to the animals, and they could cause serious damage to the surrounding countryside.

Anyone caught using either will be asked to leave immediately.

Please ask for permission before flying kites on site as some of our animals could be spooked and cause injury to themselves.

NO DRONES, at all, at any time - You will be asked to stop flying the drone and delete any footage/photos immediately in front of the land owner or campsite manager.

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Personal Property and Injury

We accept no liability for anyone getting hurt or injured on the property. We accept no liability/responsibility for loss of personal property, damage to vehicles, or any other unforeseen circumstances.

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Being a farm environment there is always the risk of animals wandering into fields through gates which have been left open by the public,

we do not accept any responsibility for damage to vehicles or tents, accident or illness to customers in respect of these events.

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Being on open land there is always a risk of rabbits/foxes and badgers carrying diseases onto grassland.

Make sure you never put food or utensils onto the grass. Never leave food around outside your tent and if possible keep all your food  secure or in the fridges provided to discourage farm and ferral animals from stealing.

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Can we bring a gazebo or wind break?

Small wind breaks are allowed.

We do not allow gazebo's on site during busy periods.

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Is there Wi-Fi on site, mobile phone reception?

No, we do not have public wi-fi at the campsite.

Mobile phone signal is good - Confirmed 3G/4G with 3 and EE (so most probably available on other networks!)

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We have friends coming too - can we pitch next to each other?

We are a very laid back campsite - when you arrive you can find your own pitch. We do not have allocated pitches.

ALL TENTS MUST BE AT LEAST 6metres APART.

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Is there a clubhouse on site - or local pubs?

There is no clubhouse on site.

There are plenty of pubs in Llanberis village - only a short walk (half a mile) away.

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Are there any Restaurants or take aways nearby?

Yes, there are plenty of choices for food in Llanberis village.

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Events and Charity Functions

We host large functions, weddings and events in one of our lower fields. 

The field can accommodate a very large marquee and amenities / toilet trailers with camping pitches if needs be.

Please get in touch by email if you would like to arrange your own event here.

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Security

We do our best to maintain a safe site, there are CCTV cameras recording 24/7 around the premises.

We cannot accept responsibility for any damages or the security of your vehicles or belongings, so please be sensible and ensure all belongings are locked up safely.

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Generators

Strictly no generators on site.

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Photography and Video Policy

Please respect the privacy of other guests, especially children, and ensure that you do nothing to cause offence.

The campsite and surrounding farmland are private property and images taken of it may not be published in any medium (including the internet) or used for commercial purposes of any sort without the permission of the land owners.

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Also...

We do not want to see children (or anybody) throwing stones at the livestock or any of the buildings. 

Stone walls cost a lot to repair, and can be very dangerous when damaged, so please don't take any stones off the walls.

Children climbing on stone walls and farm machinery etc. will not be tolerated. We will not accept any liability for any accidents or injuries caused by this. 

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If you are caught damaging any walls or buildings you will be liable for any costs to repair immediately.

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